Order Processing and Shipping

During High Volume Order Periods (release days) orders may not be marked as "Shipped" until 7-14 days after purchasing. Our team will do our very best to have you order shipped out within 3 days after ordering during Regular Volume Order Periods. We are small in staff, but we promise to do our best to fulfill your order and get it to your doorstep as soon as possible.

When choosing the Standard Shipping Option your package may take up to 6-8 weeks to be received in countries outside of North America, Europe, and Australia. Tracking through Canada Post (our origin shipping country) is not available for Standard Shipping at fair rates so we ask for your patience. 

If you package does not arrive after 10 weeks of being shipped and has not been returned to us then we can claim the shipment as "lost". We ask you to contact us if this has happened to your order. This situation is usually very rare, but happens from time to time.

For any questions or concerns about making an order with us please to contact our staff at support@schoolcraftshop.com